mvp97 Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires:

• "Platform" or "Website" refers to the mvp97 online betting platform accessible at https://mvp97.cam and any associated mobile applications or services.
• "Company," "We," "Us," or "Our" refers to mvp97, the operator of this platform.
• "User," "You," or "Your" refers to any individual who accesses or uses the mvp97 platform.
• "Account" refers to the personal user account created by you to access our services.
• "Services" refers to all betting, gaming, and related services provided by mvp97, including sports betting, live casino games, slots, togel (lottery-style numbers games), sabung ayam (cockfighting streams), and other gaming products.
• "Balance" refers to the total funds available in your account for wagering and withdrawal.
• "Bet" or "Wager" refers to any stake placed on a gaming outcome through our platform.
• "Bonus" refers to promotional credits, free bets, or other incentives provided by mvp97 subject to specific terms.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To use mvp97 services, you must meet the following eligibility criteria:

• You must be at least 21 years of age. We strictly enforce this requirement and conduct age verification checks during account registration and periodically thereafter.
• You must be a resident of Indonesia or accessing our services from a location where online gambling is legally permitted.
• You are solely responsible for determining whether your use of our services complies with applicable laws in your jurisdiction.
• Employees, contractors, and immediate family members of mvp97 and its affiliates are prohibited from creating accounts or using our services.

2.2 Account Creation and Security

When creating an account on mvp97, you agree to:

• Provide accurate, current, and complete information during the registration process, including your legal name, date of birth, email address, and mobile phone number.
• Maintain only one account per person. Multiple accounts (also known as "duplicate accounts") are strictly prohibited and will result in permanent suspension of all associated accounts.
• Keep your login credentials (username and password) confidential and secure. You are responsible for all activities that occur under your account.
• Notify mvp97 immediately if you suspect unauthorized access to your account.
• Complete identity verification (KYC - Know Your Customer) by submitting valid identification documents such as Indonesian KTP (national identity card), passport, or driver's license (SIM) when requested.

3. Deposits and Payment Processing

3.1 Accepted Payment Methods

mvp97 accepts deposits through the following Indonesian payment methods:

• Bank Transfers: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI (Bank Syariah Indonesia).
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Minimum deposit amount is Rp 10,000 (ten thousand Indonesian Rupiah) unless otherwise specified for promotional offers.
• There is no maximum deposit limit, but transaction limits may apply based on your chosen payment method and provider.

3.2 Deposit Processing and Fees

• Deposits are typically credited to your account instantly upon confirmation from the payment provider.
• mvp97 does not charge fees for deposits. However, your bank or payment provider may impose their own transaction fees.
• You may only deposit funds from accounts held in your own name. Third-party deposits are strictly prohibited.
• mvp97 reserves the right to refuse or reverse any deposit that violates these terms or raises security concerns.

4. Withdrawals and Payout Policy

4.1 Withdrawal Requirements

To request a withdrawal from your mvp97 account:

• Your account must be fully verified (KYC completed) before your first withdrawal.
• Minimum withdrawal amount is Rp 50,000 (fifty thousand Indonesian Rupiah).
• Withdrawals can only be processed to bank accounts or e-wallets registered in your own name.
• You must have fulfilled all bonus wagering requirements before withdrawing bonus-related winnings (see Section 5).
• Withdrawal requests are processed within 15 minutes during business hours (Monday-Saturday, 08:00-22:00 WIB) for standard accounts. VIP tiers receive prioritized processing.

4.2 Withdrawal Limits and Fees

• Standard accounts: Maximum Rp 50,000,000 per transaction, Rp 200,000,000 per day.
• VIP accounts: Higher limits apply based on tier level. Contact support for details.
• mvp97 does not charge withdrawal fees for the first 5 withdrawals per month. Subsequent withdrawals may incur a 1% processing fee.
• Withdrawals are subject to anti-money laundering (AML) checks. We reserve the right to delay or refuse withdrawals pending investigation.

5. Bonuses and Promotions

5.1 General Bonus Terms

mvp97 may offer bonuses, free bets, cashback, and other promotional incentives. All bonuses are subject to these general conditions:

• Bonuses are granted at mvp97's sole discretion and may be modified, suspended, or terminated at any time without prior notice.
• Each bonus has specific eligibility criteria, wagering requirements, time limits, and game restrictions as detailed in the promotional terms.
• Bonus funds cannot be withdrawn until all wagering requirements are met. Wagering requirements typically range from 5x to 30x the bonus amount, depending on the promotion.
• Only one active bonus per account at any given time, unless explicitly stated otherwise.
• Bonus abuse, including creation of multiple accounts to claim bonuses, coordinated betting patterns, or exploitation of system errors, will result in bonus forfeiture and account closure.

5.2 Wagering Contributions

Different bet types contribute differently toward bonus wagering requirements:

• Slots: 100% contribution
• Live Casino (Baccarat, Roulette, Blackjack): 10-20% contribution depending on game
• Sports Betting: 100% contribution for single bets and accumulators with minimum 1.50 odds per selection
• Low-risk betting strategies (e.g., betting on both red and black in roulette, or opposite outcomes in sports) do not count toward wagering requirements and constitute bonus abuse.

6. Betting Rules and Fair Play

6.1 Sports Betting Rules

• All bets are settled based on official results as determined by the relevant sports governing body (e.g., FIFA for football, FIBA for basketball).
• If a match is postponed or abandoned, bets are generally voided and stakes returned, unless explicitly stated otherwise in sport-specific rules.
• Live in-play betting is subject to slight delays for risk management. Bet acceptance is not guaranteed, especially during critical moments.
• mvp97 reserves the right to void bets placed on obvious pricing errors (also known as "palps") or technical glitches.
• Maximum payout per bet slip is Rp 500,000,000 (five hundred million Rupiah) for standard accounts.

6.2 Casino Game Rules

• All casino games (slots, live dealer tables) use certified Random Number Generators (RNG) or live equipment audited for fairness by independent testing agencies.
• Game outcomes are final once the round is complete. Disconnections during play are handled according to each game provider's rules (typically, incomplete rounds are voided or completed automatically).
• Maximum bet limits apply to casino games and vary by game type and VIP tier.

6.3 Prohibited Activities

The following activities are strictly prohibited and will result in account closure, forfeiture of funds, and potential legal action:

• Collusion, syndicate betting, or coordinated wagering patterns with other users.
• Use of automated betting software, bots, or scripts.
• Exploitation of software bugs, system errors, or technical vulnerabilities.
• Fraudulent chargebacks or payment reversals after deposits.
• Providing false information during registration or verification.
• Using VPN, proxy servers, or other tools to conceal your true location for the purpose of circumventing jurisdictional restrictions.

7. Responsible Gaming

mvp97 is committed to promoting responsible gaming and protecting vulnerable users. We provide the following tools and resources:

• Deposit Limits: Set daily, weekly, or monthly deposit caps through your account settings.
• Loss Limits: Define maximum net loss amounts over specified time periods.
• Session Time Limits: Automatic logout after a predefined session duration.
• Reality Check Reminders: Pop-up notifications showing session time and win/loss status.
• Self-Exclusion: Temporarily or permanently close your account for periods ranging from 6 months to permanent exclusion.
• Support Resources: Contact our support team for assistance with gambling-related concerns or to be directed to professional help services.

If you believe gambling is negatively affecting your life, please seek help immediately. mvp97 strictly enforces the 21+ age restriction and encourages all users to gamble responsibly within their means.

8. Privacy and Data Protection

Your privacy is important to us. mvp97 collects, stores, and processes personal data in accordance with our Privacy Policy and applicable international data protection regulations. By using our platform, you consent to our collection and use of your information as described in the Privacy Policy. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your account credentials.

9. Intellectual Property

All content on the mvp97 platform, including logos, graphics, text, software, and game designs, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any platform content without our express written permission. The mvp97 brand name and logo are registered trademarks owned by our company.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• mvp97 is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.
• We do not guarantee uninterrupted or error-free platform operation. Technical issues, maintenance, or third-party failures may temporarily disrupt service.
• Our total liability for any claim related to these terms shall not exceed the amount of funds in your account at the time of the claim.
• mvp97 is not responsible for losses resulting from your failure to secure your account, unauthorized access, or your violation of these terms.

11. Account Closure and Termination

mvp97 reserves the right to suspend or permanently close your account at any time, with or without notice, for any of the following reasons:

• Violation of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification when requested.
• Abusive or threatening behavior toward staff or other users.
• At our sole discretion for business, legal, or regulatory reasons.

Upon account closure, you forfeit access to all bonus funds and pending bonuses. Legitimate account balances will be returned to you after deducting any outstanding fees or chargebacks, provided you have not violated these terms. You may voluntarily close your account at any time by contacting customer support.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which mvp97 is licensed to operate. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration body, except where prohibited by law. You waive any right to participate in class action lawsuits or class-wide arbitration against mvp97.

13. Amendments to Terms

mvp97 reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on our website. Your continued use of the platform after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates. Material changes affecting your rights will be communicated via email or platform notification.

14. Contact Information

If you have questions, concerns, or complaints regarding these Terms & Conditions or any aspect of our services, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through our website
• Customer Support: Indonesian and English-speaking agents available around the clock

We aim to respond to all inquiries within 24 hours. For urgent account security issues, please use live chat for immediate assistance.